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- You must be a current CARTA Tel-A-Ride customer
- If not, download and complete the application for paratransit service (processing can take up to 21 days)
- If you are a current CARTA Tel-A-Ride customer, you will need to request a voucher to use Uber or Lyft
- To request your voucher call (843) 529-6284 or email us at publiccomment@bcdcog.com
- CARTA Tel-A-Ride customers are allowed 40 trips per month
- A smartphone with an Uber or Lyft account is required to use the service
NOTE: All ride requests must be placed through the Uber or Lyft app. Service questions must be directed to (843) 529-6284. When scheduling please keep in mind drivers have a 15-minute arrival window. This means they may arrive 15 minutes before or after the pick-up time.
