Any individual who has been determined as ineligible for Tel-A-Ride may file an appeal with CARTA within 60 days of notice of ineligibility. Appeals will be heard by at least three members of CARTA’s ADA Advisory Committee.
Please forward all appeals to:
CARTA
5790 Casper Padgett Way
North Charleston, SC 29406
To schedule a ride, you must call the Tel-A-Ride office at 843-747-0007 and make a reservation. Return trips must be scheduled when you make your initial reservation.
If you are traveling to a medical appointment, you may call Tel-A-Ride when you are ready to return home. If you choose to call for a return, please remember that you could wait as long as two or more hours to be picked up if the van is not in the area.