Introduction
This Privacy Policy informs you about the types of personal information collected by the Charleston Area Regional Transportation Authority ("we," "our," or "us") website ("Web Site"), and how we use, share, and protect that information.
Applicability of this Privacy Policy
This Privacy Policy applies to the personal information we collect on this Web Site (ridecarta.com) and not to any information that we collect through other methods or services, including websites owned or operated by our affiliates, vendors, or partners.
Information You Provide to Us
We may collect and store personal information that you voluntarily provide when you contact us for business purposes or submit a request, complaint, or compliment. This may include your name, email address, telephone number, and resume.
We use this information to respond to your inquiries, process applications, and communicate with you about topics that may be of interest.
What Information Do We Collect
We collect certain technical information when you visit our Web Site, including IP address, browser type, operating system, referring URLs, site activity, and visit timestamps. This helps us improve and tailor the experience.
This information is collected through cookies, as described below.
Cookie Policy
This Cookie Policy explains how cookies and similar technologies are used on our Web Site and related services, and how you can control their use.
1. What Is a Cookie?
A cookie is a small text file stored on your device that helps track activity on a website. Cookies may be session-based (temporary) or persistent (stored after your visit).
We may also use web beacons (pixel tags) to understand engagement with pages and communications.
2. What Cookies Do We Use?
We use the following categories of cookies:
- Essential Cookies: Required for core website functionality.
- Preference Cookies: Store user preferences such as language and region.
- Social Media Cookies: Enable sharing content on social platforms.
- Analytics Cookies: Help us understand website usage and improve performance.
- Advertising Cookies: Used for managing and delivering advertising.
3. How Do I Manage Cookies?
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact functionality.
- Chrome
- Safari
- Safari Mobile (iPhone and iPad)
- Firefox
- Microsoft Edge
Learn more: http://www.allaboutcookies.org/manage-cookies/
Opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout
How We Use the Information We Collect
- Respond to requests and inquiries
- Verify identity and maintain security
- Improve services and website functionality
- Process employment applications
- Analyze data (including anonymized data)
- Comply with legal obligations
Sharing Information
We do not sell personal information. We may share data with service providers who assist with operations such as hosting, analytics, and communications.
We may also disclose information when required by law or to protect legal rights, and in connection with business transfers.
Security
We use reasonable safeguards to protect personal information. However, no internet transmission is completely secure.
Links to Other Websites
Our Web Site may contain links to third-party sites. We are not responsible for their content or privacy practices.
Visiting from Outside the United States
If you access our site from outside the U.S., your information may be transferred and processed in the United States.
Children
This Web Site is not intended for children under 13, and we do not knowingly collect their personal information.
Access, Updates and Your Choices
To opt out of communications, contact us:
CARTA Marketing
1362 McMillan Ave.
North Charleston, SC 29405
Email: memerson@ridecarta.com
By using this Web Site, you consent to this Privacy Policy.
Contacting Us
Questions? Contact us at:
CARTA Marketing
1362 McMillan Ave., Suite 100
North Charleston, SC 29405
Attn: Michelle Emerson
Email: memerson@ridecarta.com
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page.
Last Revised: April 1, 2020
