Lost & Found

Tips for turning in found items and retrieving lost items on any CARTA vehicle

If a passenger loses an item they must wait until the bus returns to the base and Customer Service physically obtains the items for it to be verified in order for the customer to pick up the item. For any items found on a CARTA vehicle, the following procedure will be followed:

Lost & Found Procedure

Lost something on a CARTA vehicle? Here’s what to do:

  • Visit the CARTA facility during business hours.
  • Verification Required: Owners must describe and sign for lost items.
  • Valuables are stored securely with the Customer Service Manager.

Found an item?

  • Operators turn in all found items at the end of their shift.
  • Pick-up Hours: Monday – Friday, 8 AM – 5 PM.

Unclaimed items are donated to the Salvation Army or Goodwill after 60 days.

Have questions? Contact CARTA Customer Service for assistance.

Items are held at the CARTA office:

3664 Leeds Avenue
North Charleston, SC 29405