- Bus Operator – Report incidents immediately.
- CARTA Customer Service – Call (843) 724-7420.
Together, we can keep CARTA safe, clean, and enjoyable for everyone!
Bus Operations
At CARTA, your safety is our top priority. We work daily to ensure a secure, reliable, and comfortable ride. Through ongoing security enhancements, rider etiquette guidelines, and community awareness, we strive to provide a seamless transit experience.
CARTA Security Measures
To ensure your protection, CARTA implements the following security features:
- AMBER Alerts are immediately relayed to bus operators.
- Two-way radios connect drivers directly to CARTA Dispatch and law enforcement.
- Surveillance cameras are installed on all buses.
- Free emergency transit services are provided during severe weather events.
Etiquette Guide
A little courtesy goes a long way! Help make the ride enjoyable for everyone by following these simple guidelines:
- See Something? Say Something.
- No Smoking or Vaping.
- No profanity, hate speech, or loud conversations.
- Dispose of trash properly—keep buses and stops clean!
- Keep bags on your lap or under your seat.
- Please offer reserved seats to seniors and people with disabilities.
- Spill-Proof Drinks Only
- Be Fare-Ready
- Have your pass or fare ready before boarding to avoid delays.
