CARTA launches mobile ticketing in Transit, the agency’s official app
Charleston, South Carolina – Mobile ticketing for CARTA is now available in the Transit app. This marks an important milestone: customers can now ride the CARTA system with one easy-to-use app for trip planning, real-time tracking, multimodal connections, and fare payment.
CARTA first launched mobile ticketing in the Token Transit app, and now builds on their offerings, providing access to mobile ticketing in the same app riders already use to plan and track trips.
CARTA riders can purchase tickets in Transit by tapping the “Buy ticket” button at the bottom of their screen. Users can create a Transit account and enter their credit card information to purchase a ticket. When boarding, riders can simply activate their ticket, then show it to their operator to ride.
By enabling riders to plan, track, and pay for their trips in one app, CARTA is providing customers with reliable and intuitive service at every step of the journey. Through this partnership with Transit, a single sign-in enables a seamless multimodal experience. CARTA riders only need to enter their payment information once in order to plan trips and purchase fares across multiple modes and services – in Charleston, as well as in other areas across the country.
The launch of mobile ticketing is a new chapter in Transit’s partnership with CARTA. CARTA riders already receive a free upgrade to Royale, which unlocks all features in Transit including all nearby lines, later departure times, and additional trip plans, and adds CARTA’s branding to the app for their riders. With Royale, and now the addition of mobile ticketing in Transit, the agency continues to prioritize providing a seamless digital experience for customers using their system.
“We are committed to constantly improving the customer experience for our riders and making it simple and easy for everyone to ride the bus.” said CARTA Board Chairman Mike Seekings.
“Now riders can plan a trip, track their bus in real-time and buy their fare all with our one convenient official app.”
“We want to make riding public transit as simple and stress-free as possible, and this solution helps do that,” said David Block-Schachter, Chief Business Officer at Transit. “CARTA passengers already rely on Transit to find their next trip and track their ride in real time. Adding the ability to buy transit fares gives riders everything they need in one app.”
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MEDIA CONTACTS
Daniel Monroe, Director
Buffalo Groupe
(843) 422-0682
Stephen Miller
Communications
617-440-4690 (voice or text)
About CARTA: The Charleston Area Regional Transportation Authority is a public transportation system dedicated to providing affordable transit in the Charleston community through local fixed routes, on-demand paratransit service and express commuter routes. For the latest on CARTA, visit ridecarta.com, like us on Facebook or follow on Twitter at @RideCARTA. All customers are encouraged to plan rides and track buses with the CARTA-endorsed Transit app.
About Transit: Transit is the app that makes life better without a car in more than 300 cities worldwide. Millions of public transit riders rely on its accurate real-time updates, intuitive step-by-step navigation, and helpful crowdsourcing features. The app gives riders powerful tools to speak up for better car-free transportation and helps transit agencies bring together fare payment, on-demand transit, bikeshare, scooters, carshare, taxis, and more. Transit is based in Montréal, Québec. Learn more at www.transitapp.com.
